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Frequently asked questions
Perkbox is a cloud-based platform, designed to motivate and inspire teams with the kind of free rewards and discounts that can make a big difference to their lives.
If you’re interested in joining Perkbox, you can book a call with our sales or partner teams. Just follow the instructions at the top of this page.
Perkbox is available for businesses with five or more employees. There’s no maximum limit. The sky/server-capacity’s the limit!
Don't worry, everything is going to be okay. Just click the 'forgotten password' button on the login page and we'll email you a reset link. You'll be back in action in no time.
You can redeem as many of our perks as you like. Some of them are one-time redemptions only, but don't worry – we'll let you know if you run into one.
Moved house, got a new phone, or just on the run from the law? No problemo – you can change all your contact details from My Account. Easy peasy lemon squeezy.
There are a few different ways to set up your Perkbox account. Ask your manager how your team has chosen to get on board.
We'll email your invoice a few days before your account is charged. If you'd like another copy, or you want to change where we're sending it, just get in touch and let us know.
You can track your users from the Admin Hub, but don't worry – if you try and sign up more users than you have licenses, we'll be in touch to talk about adding more or getting selective with your love.
Fancy changing the colour scheme? Want to upload your own company logo? No problem – just head to the Admin Hub and fiddle around with your team settings.
Got a new starter? You can add them to your team Perkbox account from the Manage Users section of the Admin Hub. Give it a spin!