LEADERSHIP

What I learnt ... about shaping a business narrative

Gautam Sahgal, chief executive of Perkbox, tried to find a story for staff to believe in
Gautam Sahgal, chief executive of Perkbox, tried to find a story for staff to believe in

Gautam Sahgal, 44, stepped up from finance director to chief executive for the first time in 2012 when he was asked to take the failing business directory firm Thomson through a pre-pack administration, shedding almost 800 staff, as its Italian parent also went through a CVA. He left Thomson in 2015 as a digital business of 120 people and is now chief executive of the global employee rewards platform Perkbox, which had gross sales of £73 million last year and employs 165 people.

Thomson, from the outside, was clearly failing

Its revenue was declining, it was losing money. Staff motivation was very low. But then when I got in, what I learnt was the people who had been there a long time had a different