The recognition gap, in numbers

27

point gap between
employers and employees
on whether recognition
happened last month

65%

of employees who
considered leaving
cited recognition and
reward as a factor

32%

of employers say the
barrier isn't budget –
it's inconsistency
across managers

The recognition perception gap

Employers and employees were asked the same questions about reward and recognition at work. Their answers told very different stories.

74% of employers say their people feel valued through recognition. Only 55% of Australian employees agree. And that's just the start of the gap.

The recognition perception gap

The frequency gap

Employers estimate 1 in 5 Australian employees never receives a financial reward beyond their salary.

Employees say the true figure is closer to 1 in 3.

And when recognition does happen – it doesn't always land the way you'd expect.

The frequency gap

What actually moves the needle

52% of Australian employees say financial reward is their single biggest motivator.

But what makes recognition feel meaningful – and what actively undermines it – goes well beyond the dollar value.

The answers might surprise you.

What actually moves the needle