There are no wrong answers in surveys, but let’s get the questions right
Feedback is a powerful thing.
Positive feedback will highlight initiatives that are working great that you can continue to drive and thrive with.
Negative feedback will empower you to adapt and strengthen your business.
Don’t take an ignorance-is-bliss approach to feedback. Instead, relish in the fact that your team is invested enough to ask you to make changes that everyone can benefit from.
Employees will appreciate regular surveys as a way for them to express their thoughts and opinions about areas affecting them. While your team should know there are no wrong answers, setting surveys as anonymous will mean employees feel more comfortable speaking up.
Here are some simple, concise, and effective statements to survey your team with, scored 1 (strongly disagree) to 5 (strongly agree):
- I feel <company> is looking after my wellbeing during this time
- I have the resources I need to deliver a high performance
- I feel connected to my peers and team
- I understand <company>'s plan and strategic direction during this time
- I'm being regularly updated about what's happening within the business
- I have a clear understanding of what is expected of me when I'm working remotely
- I feel positive and optimistic about <company>
If re-entering the workplace, add these questions:
- I feel safe going to work
- I feel like <company> is taking all necessary precautions to protect my safety
- <company> is communicating all updates and policy changes well
Choose five questions at a time and send them in weekly intervals so as not to overwhelm the team. Look forward to your responses and action them as soon as you can! Just as important as requesting the feedback is informing the team when a decision has been made in response to some of the feedback - knowing it’s being read and actioned will create trust and belief that it’s worth answering the questions.
Perkbox Insights not only has automated pulse surveys, but you can create custom surveys too. Click here to find out more about Perkbox Insights and how it can improve communication, feedback and the overall culture of your company.