PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE PERKBOX MEDICAL PROGRAMME

 

Appendix 1

Perkbox Medical Programme Terms and Conditions

  1. Special Terms applicable to Perkbox Medical Programme (Online GP) only:
    1. In the event the Order Form includes the Perkbox Medical Programme (Online GP), Perkbox will make available to the End Users access to online medical services provided by Perkbox’s partner, Doctor Care Anywhere Limited (“Doctor Care”). The scope of the medical services available through Perkbox Medical Programme (Online GP) shall be as set out on the Perkbox Platform from time to time.
    2. The Customer acknowledges and agrees that:
      1. Perkbox Medical Programme (Online GP) shall be provided via a designated platform created by Doctor Care for Perkbox End Users (“Doctor Care Platform”), which shall be hosted, administered and maintained by Doctor Care.
      2. Any data collected by Doctor Care and/or its medical staff, and/or any data generated by Doctor Care Platform in connection with the use of the Doctor Care Platform shall be held by Doctor Care in its capacity as the data controller in relation to any such data.
      3. Perkbox will not have access to any data supplied by the End Users to Doctor Care via such Doctor Care Platform, other than in respect of the initial identification data required to set up the End User accounts, which shall be limited to the name, email address, the unique identifier and the name of the Customer. All such data shall be processed by Perkbox in accordance with its data protection obligations under the Agreement, and in accordance with its End User Privacy Policy.
    3. Perkbox Medical Programme (Online GP) shall be made available solely to the End Users and their eligible dependants, being spouses, civil partners, children or other eligible dependants (“Eligible Users”), as specified in more detail in Doctor Care eligibility criteria available on the Perkbox Platform and/or the Doctor Care Platform. A number of the Customer’s staff will also be granted access to the Doctor Care Platform to administer the Perkbox Medical Programme (Online GP), including by designating and registering Eligible Users.
    4. The access to and use of the Doctor Care Platform shall be subject to the acceptance by the Eligible Users of the terms and conditions of use of the Doctor Care Platform, as published by Doctor Care on the Doctor Care Platform from time to time. For the avoidance of doubt, Perkbox shall not be a party to any agreement created by the acceptance of any such terms and conditions by the Eligible Users.
    5. The Customer shall ensure that appropriate identification checks are carried out before an Eligible User is designated by the Customer to use the Doctor Care Platform, as may be required by Doctor Care from time to time.
    6. The Customer agrees to provide such other information and cooperation as may be reasonably required by Doctor Care in connection with the provision of the services by Doctor Care.
    7. The Customer acknowledges and agrees that Eligible User accounts are not transferable once they have been activated by the Eligible Users.
    8. The Customer may de-activate an Eligible User account for any reason. However, the Customer acknowledges and agrees that each deactivated Eligible User may procure access to Doctor Care services outside of the Doctor Care Platform, for example directly with Doctor Care, in order to continue to use the medical services provided by Doctor Care.
    9. In the event of termination of the agreement between Perkbox and Doctor Care, Perkbox shall use reasonable endeavours to procure a replacement Supplier, but Perkbox cannot guarantee uninterrupted access to Perkbox Medical Programme (Online GP) in such circumstances. Perkbox reserves the right to terminate its Services in relation to the Perkbox Medical Programme (Online GP) on reasonable notice in writing given to the Customer in the circumstances where Perkbox is unable (acting reasonably) to procure the services of a replacement Supplier to provide medical services in place of Doctor Care. Perkbox shall refund, on a pro rata basis, any sums paid by the Customer in respect of the Perkbox Medical Programme (Online GP) for Services not received as a result of such termination.

 

Version: 18 April 2023