Engaging employees efficiently
Like all fast-growing businesses — especially those in the tech world — attracting and retaining in-demand talent was high on the agenda for fidomoney. While they recognised that benefits and rewards could help with this, finding something that covered all their employee engagement needs was more challenging, as Sales Manager Greta Mascheretti explains.
“We were looking for a platform that would contain everything that we wanted. For example, it was really important to have a wellbeing element, as well as a way to congratulate, recognise and reward our employees. It was challenging to find something that could satisfy and fulfil all our needs.”
As a result, fidomoney were using multiple providers and platforms, which is inefficient for both employer and employees, and Greta acknowledges was “unsuccessful”. Perkbox’s all-in-one platform was designed with this common problem in mind, something Greta says has had many benefits.
“For us to be able to have one login to access all the benefits is a lot more efficient and organised for both the staff and ourselves. I would say on average, 70% of our staff is working remotely. So Perkbox has been great because it’s provided us with the opportunity to support everyone, regardless of where they are based. Also from an economic point of view, we are not wasting money on purchasing several different platforms.”
Impacting people’s lives positively
The Perkbox app is especially useful for global companies that have a mix of workers, and this certainly applies to fidomoney. They recognised that their duty of care to employees goes beyond normal working hours, and wanted to provide support at all times. The ‘anytime, anywhere’ element of Perkbox definitely ticks this box.
“We received great feedback from our employees — they were happy with this type of tool that they could rely on and use at any time. With Perkbox, we are all able to access it from anywhere we are. Some people who work from home can log in and do a 5 minute exercise. Other people log in on the weekend and retrieve some discounts for family activities or shopping.”
Physical, mental and financial wellbeing are some of the things that fidomoney have been able to positively impact for their employees. For example, Wellness hub has a range of content — from workout videos, to meditation guides, to sleep stories — which covers a variety of needs.
Greta believes this came at an important time in light of the COVID-19 pandemic, and being able to signpost people to content on mental health has had a strong effect.
“We had feedback about how the webinars and lessons on mental health were very eye opening for some of our employees and gave them a much better understanding of what they were dealing with and going through. It’s great to provide this support to everyone, even if they’re on the other side of the world rather than the same office.”
Meanwhile Perks hub has proven highly popular, with 82% of staff saving money by redeeming perks. Greta recalled a specific example of how this has helped people’s salaries go further.
“One employee mentioned that he was able to use the savings he made through Perks hub to book a family holiday. That was a really great story — something that we definitely would not have been able to support without Perkbox’s help.”
Impacting people’s lives hasn’t just been about fidomoney employees. Each month, they’re given an allocation of 50 Flexi points to spend on a wide selection of Flexi Perks. These can range from a coffee, to a music streaming subscription and even charitable donations — giving each employee the choice to get something that suits their personal lifestyle. The charitable donations proved especially popular in 2022. Many employees chose to direct their points towards Unicef’s ‘Help Protect Children in Ukraine’ fund, with Perkbox donating the relevant amount in cash to the charity.
Streamlining communication and enabling appreciation
At a time where the flow of information from employer to employee has increased, it’s never been more important to make sure things are actually being taken in. Perkbox’s Culture hub gives companies a central place to share news and updates, ensuring that even the most global teams have a single source of truth.
fidomoney have made use of this, with Greta stating it’s made a difference “culturally, because there is a lot of information out there.”
It’s also important that technology is used to strengthen relationships, rather than reduce them. This is something Celebration hub has helped with
“On the human side of things, we’ve received great feedback about Celebration hub. People enjoy giving each other rewards and shoutouts when someone’s helped them.”
Embedding the platform from start to finish
We mentioned earlier how important talent attraction and retention was to fidomoney. They’ve made Perkbox a core part of their Employee Value Proposition (EVP), promoting it as early as the recruitment process, all the way through to their regular engagement efforts.
The feedback all the way through has been overwhelmingly positive — leading to successful business outcomes.
“We get really good feedback from people, whether it’s current employees or people we interview, so it’s been a great initiative for our EVP. In interviews it’s something we mention and it’s helped us quite a lot — it’s certainly helped us attract new staff. It shows we want to go above and beyond a standard offering and are dedicated to keeping our employees happy, and that keeps our clients happy.”