Frequently asked questions

What is Perkbox?

  • What is Perkbox?

    Perkbox is an employee experience platform focusing on benefits and wellness.

  • Why am I getting Perkbox?

    Because you renewed your contract with BT or EE, and they’re clearly pretty chuffed.

  • How did you get my details?

    We’ll only get your details if you give them to us by continuing to set up your account. (Don’t worry, we think GDPR was a good thing on the whole.)

  • Is Perkbox part of BT?

    No, we’re just buddying up for this offer.

  • Is Perkbox part of EE?

    No, we’re just buddying up for this offer.

How do I get set up?

  • How do I add my employees?

    It’s really easy. When you create your account you can assign your own Perkbox Admin who will control who gets what.

  • What if I’ve got more than 20 employees?

    The first 20 people will be signed up for free, you’ll just be charged for any additional people you add. Don’t worry – we’ll be in touch if any payment is required.

  • How long do I have Perkbox for?

    You and up to 20 other team members will have access for 6 months.

  • How much does this all cost?

    Nothing – for those 6 months it’s totally free.

  • What if I want to keep Perkbox beyond the trial?

    After those free 6 months, we’ll give you a 20% discount as long as you remain a BT or EE customer.

  • Can I extend my trial?

    Not for free, cheeky. But you can get Perkbox at a 20% discount after the 6-month free period ends.

This smells wrong...

  • Is my employee data safe?

    Yes, we take data security very seriously. Learn more about that here.

  • Are there any hidden costs?

    Nope – you and 20 employees have totally free access to our Perks product for 6 months. If you want to add more of our products or extend that period you can pay to do so. No unexpected bills – we promise.

  • I don’t want this, leave me alone.

    Ok, that’s fair enough, we’ll pester you no further. Remember, we won’t get your details unless you give them to us by completing the signup process.

  • What happens if someone leaves my company?

    You can easily give their Perkbox membership to another employee. Our Admin area is full of guidance.

  • I already have Perkbox, what do I do?

    Oh well that’s great – we're preaching to the choir! – but sorry, this trial period is only for newbies.

Contact us

How do I talk to someone at Perkbox about setting up my free trial?