Frequently asked questions

Perkbox is an employee experience platform focusing on benefits and wellness.

If you’re interested in joining Perkbox, you can book a call with our sales or partner teams. Just follow the instructions at the top of this page.

Perkbox is available for businesses with 20 or more employees. There’s no maximum – the sky/server capacity’s the limit!

Yes! Download our app here. 

Don't worry, everything is going to be okay. Just click the 'forgot your password?' button on the login page and we'll email you a reset link. You'll be back in action in no time.

You can redeem as many of our perks as you like. Some of them are one-time redemptions only, but don't worry – we'll let you know if you run into one.

Moved house, got a new phone, or just on the run from the law? No problemo – you can change all your contact details from My Account. Easy peasy lemon squeezy.

There are a few different ways to set up your Perkbox account. Ask your manager how your team has chosen to get on board.

We'll email you your invoice a few days before your account is charged. If you'd like another copy, or want to change where we're sending it, just get in touch and let us know.

You can track your users from the Admin area, but don't worry – if you try and sign up more users than you have licenses, we'll be in touch to talk about adding more or getting selective with your love.

Fancy changing the colour scheme? Want to upload your own company logo? No problem – just head to the Admin area and fiddle around with your team settings.

Got a new starter? You can add them to your team Perkbox account from the Manage Users section of the Admin area. Give it a spin!