Recognition is important because employees want to feel like their work matters and is appreciated, by both their colleagues and senior leaders. 

Sometimes this can get lost, especially when priorities shift. But if you get reward and recognition right, employees will feel more invested in and passionate in their roles, boosting wellbeing, productivity and likelihood to stick around.

Don’t just take our word for it

72%

employees are more motivated when recognised

31%

employees say a lack of reward and recognition impacts their decision to leave a job

90%

of employees say peer recognition is either somewhat or very meaningful

How recognition drives engagement, motivation and performance

Reward and recognition work so effectively because it taps into that human need to feel seen and valued. When someone’s contributions are noticed and acknowledged, it shows their hard work matters. 

It also improves performance by encouraging repeat behaviour. Timely, specific and value-led recognition helps employees understand what good looks like, and why it matters.

Valued employees are also more innovative, contributing ideas and taking ownership beyond their job description. 

Impact on retention, employer brand and recruitment

Reward and recognition directly support employee retention - in fact, 66% say it boosts loyalty to their organisation.

Recognition influences employer brand, with stories of team awards and other moments showing a supportive and collaborative place to work. Colleagues who feel valued are more likely to recommend their workplace to a friend, too.

For candidates, culture can be as influential as salary. Spotlighting your programme in your recruitment process shows a commitment to investing in your people – the ultimate green flag.

 

Links between recognition, wellbeing and culture

Wellbeing and recognition are closely linked: recognition helps build employee confidence and reduce risk of burnout.

Recognition is particularly powerful when tied to company values and inclusion. Celebrating the right behaviours and values helps shape the culture intentionally.

A combined approach makes this easier to deliver. When employees can access everyday perks, wellbeing support and meaningful recognition through a single app, it strengthens the message that the organisation cares, connects and celebrates in equal measure.

Proving ROI: metrics to track and benchmarks to aim for

Securing ongoing investment is easier with data to back up its impact. Some key metrics you might track:

  • Participation across departments and locations
  • Recognition frequency
  • Employee Net Promoter Score (eNPS)
  • Voluntary attrition and retention 
  • Internal mobility and promotions

Platforms like Perkbox also offer digital reporting, making it easier to tell stakeholders the story about how recognition drives business outcomes.