Perkbox launches new Employee Support Hub powered by CiC to provide free 24/7/365 emotional support to users

18 Jul 2018

18th July 2018, London, UK - Perkbox, UK’s fastest growing employee benefits platform, is today announcing its new Employee Support Hub powered by CiC. The platform, which will offer Perkbox users access to 24/7/365 independent and completely confidential help and advice services, will cater to the needs of employees’ emotional wellbeing in a variety of ways, giving them the opportunity to pick what works best for them whenever the need arises.

Just as management styles need to adjust to make sure everyone in the team stays as productive as possible - even if this means treating every employee distinctly, Perkbox believes that the same should apply when catering for employee wellbeing. To address this, the company’s new Employee Support Hub will aim to provide free in-the-moment support that caters for employee needs and service preferences in a variety of ways:

Users will have the option of either free phone line support or alternatively, the opportunity of logging onto the online portal and talking to a therapist through a live ‘chat’.  The option of upgrading to face-to-face counselling will also be there for those who prefer traditional methods. Employees with visual, hearing or speech impairments will also have the alternative of using Next Generation Text (NGT).

Therapists are fully qualified and will provide users with confidential support on a wide range of issues, not just problems affecting work performance. These include emotional issues such as anxiety, depression and stress; legal issues related to employment law and family property; family issues related to parenting, divorce and separation; and debt management issues.

In regards to its initial use, users will simply  have to log onto the Perkbox homepage or app and search for ‘Employee Support Hub’. By clicking on ‘get this perk’ they will automatically receive access.  All without the need to go through “official channels” beforehand.

Saurav Chopra, Cofounder and CEO of Perkbox says:

“It’s important that wellness is seen as a priority in the overall business strategy and culture, sitting in parallel with what the company expects from employees in terms of performance goals. The best employee wellness programme is one that caters for the full spectrum of employee wellbeing. It should be holistic, tailored and adaptable. We feel that with our new Employee Support Hub, we’re one step closer to helping businesses achieve this”.

Kate Nowlan CEO at  CiC says:

“CiC is delighted to be partnering with Perkbox to support employees with their mental health and wellbeing. We believe supporting the mental health and wellbeing of your staff is vital for retaining talent, creating productive teams and minimising needless absenteeism.

In this way, we feel very well aligned to Perkbox. We agree ‘giving employees everything they need to stay motivated and inspired – creating a happier, more productive company culture’ is key to workplace success.”


About Perkbox
Perkbox is a cloud-based HR technology platform designed to help improve staff engagement and interaction between management and teams. It offers a suite of products including a platform with access to best in class perks and services, a reward and recognition function and a technology to measure employee sentiment (launching shortly). It serves companies of all sizes from SMEs to FTSEs including names such as OpenTable, Wasabi, Hawksmoor, Rentalcars and Levi Strauss & Co. and has 550,000+ users. Based in London and with offices in Sheffield, Perkbox also owns London-based Loyalty Bay, a platform for the automated delivery of digital rewards. Perkbox has raised over £11.0 million in funding from investors such as Alex Chesterman, founder of LoveFilm & Zoopla, Sherry Coutu, former advisory board member at Linkedin, as well as the leading European venture capital firm Draper Esprit.

About CiC
CiC’s UK Employee Assistance Programmes (EAP), offers everyone in an organisation access to 24/7/365 independent and completely confidential support and advice services. Whatever the situation, improving employee engagement regarding their health and wellbeing is very important. CiC’s EAP consultants, who are fully qualified counsellors or psychotherapists, help clarify the issues that employees face and, if appropriate, put them in touch with the expert help they need. CiC also provide a host of other wellbeing services, from mediation and conflict resolution to training, coaching and peer support services, both locally and internationally. For further information visit:

Media Contact
Alexandra Sanpera
Head of PR, Perkbox

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