How Encirc’s switch to Perkbox sparked 97% engagement in 3 months

About Encirc

As a leading glass manufacturer and supply chain partner, Encirc employs over 2,000 people across three sites in the UK and Ireland.

Focused on building a thriving culture and being recognised as a great place to work, they launched Perkbox in March 2025, looking for a more modern, intuitive solution that could better engage their diverse workforce.

The difference was almost instant.

In just three months, Encirc:

• Engaged 97% of their employees
• Delivered over £176k+ in savings
• Saw more recognitions sent than ever before

Here’s what Stuart Jensen, Head of Analytics & Reward at Encirc, had to say about the ease, impact, and everyday value:

“The fact that it’s all in one place just makes everything easier. Before, even finding the reward section was a challenge.” – Stuart Jensen, Head of Analytics & Reward

Challenges

The team at Encirc work across different locations and roles. Many are on shifts or offline, and for some, English isn’t their first language. They needed a platform that was simple, inclusive, and genuinely useful for everyone.

Encirc wanted something that could embed appreciation, boost wellbeing, and provide value – every single day.

“With the previous supplier, we got quite a lot of queries like, ‘how do I use this voucher?’ Now, we hardly get any.” – Melissa Hinton, Reward Administrator

Solution

Encirc launched Perkbox in March 2025, which just so happened to be the same month Employee Appreciation Day takes place. The timing was spot on, giving them the chance to make the day extra special. They celebrated by gifting every employee 100 Reward points through Perkbox – a gesture that sparked interest and uptake straight away.

They also introduced a clever innovation: giving employees the option to use their Flex budget through Reward points. It made benefits feel more flexible, more personal, and a bit more exciting.

“We had Flex pot funds that people used to just take as cash. Now with Perkbox, we’re seeing people engage and spend points on things like their weekly shop.” – Stuart Jensen, Head of Analytics & Reward

Encirc’s internal campaign helped the launch land smoothly. They used posters, handouts, and short animations to build awareness, and made sure managers were briefed across all sites to keep things clear and consistent.

And when they looked at how Perkbox stacked up against their previous platform, the differences were clear. Perkbox offered:

• One simple, mobile-friendly app where everything’s easy to find
• A smoother redemption experience and better reward visibility
• Tools that gave managers more freedom to use the platform their way

By significantly reducing employee queries and simplifying reporting for HRBPs, Perkbox has freed up valuable time for the HR team and improved visibility across the business.

“Reporting is really straightforward. It helps us share visibility across the business and make sure recognition is being used in the right way.” – Melissa Hinton

Results

Just 3 months in, Perkbox has helped deliver standout results: 

• 97% employee engagement 

• £176,822 in employee savings 

• 1,347 recognitions sent reaching 64% of the workforce 

• 15,000+ platform interactions 

• 25% of the total Flex fund converted into Reward points 

Conclusion

Since launching Perkbox, Encirc has seen stronger performance across the board. That includes more:

• Adoption
• Recognition
• And better employee satisfaction

Perkbox is now a key part of how they recognise, connect with, and support their people. And, as they work towards a Great Place to Work certification, the platform is playing a vital role in creating a culture where every employee feels valued, seen, and appreciated.

“Perkbox gives us more options, more visibility, and makes it easy to say thank you. It’s definitely a central part of our plans moving forward.” – Stuart Jensen, Head of Analytics & Reward