Marugame Udon: Serving up rewards and recognitions at speed
Marugame Udon is a Japanese restaurant with over 1,200 stores across the globe. They launched in the UK in 2021, with a rapid expansion plan that saw them open ten units in a year.
Culture has always been important to the business, with things like sending balloons and cakes to employees on their birthday, or giving people Marugame branded hoodies after passing probation.
As Head of People Nicki Sahota explains, her team was also big on recognition, but needed something less manual.